Careers
Career At AFWHO...
Human Resource Department at AFWHO adopts a proactive strategy to attract the best talent available. We follow a well-defined process of the performance management system to retain & develop the employees in the best possible way of engaging our staff. We work as a family and hence appreciate teamwork; working towards a social cause. We promote the children of Defense Employees and Central and State Government Employees.
At AFWHO, we believe that our success stems from the dedication and talent of our employees. We strive to create an inclusive and collaborative work environment where everyone can thrive and make a significant impact in the organization.
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JOB OPPORTUNITES AT AFWHO
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Professional Growth Opportunities: We understand the importance of personal and professional growth. As a member of our team, you will have access to a range of learning and development opportunities. We offer training programs, workshops, and mentorship initiatives to help you enhance your skills and advance your career within the organization. It’s just not about the job, but the experience that helps you grow. We give our employees the exposure, opportunities, and experience to Grow in their professional life.
Benefits & Perks: We recognise the value of our employees’ contributions and offer competitive compensation packages. We believe in work-life balance and strive to create an environment where our employees can excel both personally and professionally. Money makes the world go round. But at our organization there’s more than just financial rewards. We offer a range of attractive benefits to help you work your magic.
AFWHO provides an environment which enables its team members to explore one’s potential rather than just be satisfied with some percentage growth over last year! Our team works on the concept of business & market development as means to an end of sales generation. While we have absolute performance driven culture we are a family whose each member knows clearly his/her accountabilities. This is further facilitated by a unique performance management system which works as a growth tool for employees and is based on formal interactions system at various stages to bring in complete transparency in working of every team member. This engages seniors to play a role of the solution provider and he/she does not behave like a traditional boss!
Our Organization Culture: At AFWHO, we are as proud of our culture as we are of our products. Through dedication to a clear set of values, we’ve created an open environment that encourages close collaboration and the sharing of ideas. We prioritize a positive and enjoyable work atmosphere. Audacity, Alignment, and Agility are tenets we embrace in such a way that they are deeply imbibed in how we plan and how we execute. We don’t just appreciate, we celebrate diversity and contrarian points of view, promote a healthy work-life balance and encourage social activities and team-building events. We are a team where mutual respect is earned every day in recognition of our strengths, talents & shortcomings. We realise people are not machines but human beings & we work every day to enable them to fulfill their potential. Our Organization values integrity, transparency, and excellence, which form the foundation of our success.
Rewards and Recognitions: Your hardwork doesn’t go unnoticed at AFWHO. We have a robust employee recognition program in place to celebrate your accomplishments and contributions. We proudly recognise the commitment of our outstanding employees. This is a dynamic organization and working with us means you’ll be exposed to a diverse range of projects and challenges. Whether you’re involved in property management, sales, marketing, or finance, you’ll have the chance to contribute to meaningful projects and make a difference in people’s lives.
Work-Life Balance: At AFWHO, we understand the importance of maintaining a harmonious work-life balance. We provide flexible work arrangements and a supportive culture that encourages personal time for you and your family.
People Development: A constantly evolving business requires its people to grow with it. We provide a nurturing environment to help staff reach their full potential. At AFWHO, comprehensive training and coaching programmes gives our employee the chance to learn and progress, ensuring that they are fully equipped for any role they take on. There are many ways to develop an exciting and fulfilling career in the organization as well as opportunities to move into more senior positions.
Advancing human progress: Giving our colleagues the support & assistance they need to exceed their goals.
Transparency with Customers: Our philosophy has always been to maintain utmost transparency with all our customers across Pan India while we deliver the right solutions to their housing needs. We put our customers and their families housing needs first.
Open & Diverse Culture: We believe that our organization stands to gain since we have employees from diverse backgrounds and origins working together to provide the best housing solutions. AFWHO values diversity and is committed to fostering an inclusive workplace where every voice is heard and respected. Our diversity is our strength, and we encourage an atmosphere of mutual respect.
Passion & Commitment: We are driven by our primary goal of ensuring that every family of serving and retired Armed Forces Officials and central and state government employees is provided with an housing solution curated specially for their unique personal needs.
Career Advancement: AFWHO is a place where career paths are shaped. We have a strong track record of promoting from within, providing ample opportunities for career advancement and leadership roles.
Sustainability and Responsibility: AFWHO is dedicated to responsible business practices. We actively contribute to sustainability initiatives, enabling you to be a part of an organization that cares about the environment and society.
Business Development Manager
Experience: 2 - 6 Years
Location: Jasola, New Delhi
WORK FROM OFFICE ONLY
JOB DESCRIPTION:
- Establish new customer accounts, recording account information on written forms or digitally.
- Listen to customer concerns and after sales complaints if any with the goal of identifying the causes of the problem.
- Building and maintaining a profitable relationship with customers and doing follow-up calls.
- Must explain to the customers the proper details of the property.
- Invite clients to Site visits as per sales leads.
- Achieve targeted sales closures and generate customer walk-ins from the leads assigned
- Lead timely servicing of assigned leads and close sales bookings with customers.
- Must be able to handle customer’s inbound and outbound calls.
- Select appropriate responses to customer issues and work quickly to resolve them.
- Refer advanced cases to management for resolution, providing background information as necessary.
- Maintain and regularly update financial account information using computer software programs.
- Monitoring and positioning for all future projects.
- Anticipate customer needs, following up with previous customers to offer reorders or additional services.
- Day-to-day follow-ups on existing leads and pursuit for the sale's closure.
- Need to convert leads into sales.
Required Candidate profile:
- MBA (Sales and Marketing) or Post Graduate in any stream.
- Mature profile who must take the work with seriousness.
- Excellent communication skills with presentation abilities
- Candidate must have rich experience in guest handling preferred from Hospitality background.
- Willingness to take care of customers on priority basis to make the goodwill in markets.
- Excellent listening skills and an empathetic voice and manner.
- Dedication to customer satisfaction with effective customer handling techniques.
- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
- Familiarity with process of the company offered.
To apply for job, send your resume directly to our HR department mentioning the Job Role at- hr@afwho.org
Customer Relationship Executive
Experience: 0 - 2 Years
Location: Jasola, New Delhi
WORK FROM OFFICE ONLY
JOB DESCRIPTION:
- Must be able to handle customer’s inbound and outbound calls
- Must explain to the customers the proper details of the property
- Building and maintaining a profitable relationship with customers and doing follow-up calls
- Listen to customer concerns and after sales complaints if any with the goal of identifying the causes of the problem
- Select appropriate responses to customer’s issues and work quickly to resolve them.
- Refer advanced cases to management for resolution, providing background information as necessary
- Anticipate customer needs, following up with previous customers to offer reorders or additional services
- Maintain and regularly update financial account information using computer software programs
- Day-to-day follow-ups on existing leads
Required Candidate profile:
- Any Graduate
- Excellent communication skills
- Dedication to customer satisfaction with effective customer handling techniques.
- Willingness to take care of customers on priority basis to make the goodwill in markets.
- Excellent listening skills and an empathetic voice and manner.
- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
- Familiarity with process of the company offered.
To apply for job, send your resume directly to our HR department mentioning the Job Role at- hr@afwho.org